Emojis have changed the way we non-verbally communicate. So much so, the Oxford Dictionary honored the ‘Face with Tears of Joy’ emoji with Word of the Year in 2015. They are a fun and expressive universal language. But because of their casual nature, some think the enterprise is no place for emojis. Think again.
More communication is non-verbal than ever before. While text and email are great, they are open to interpretation. Gauging a person’s reaction is difficult. Was your co-worker joking in his response or is he pleased with your projections? Emojis simply add context to otherwise unemotional text.
Efficiency and productivity are high priorities of any business. Emojis get your point across easily with just a simple symbol.
Boost Employee Morale
While they seem trivial, emojis are a quick way of letting employees and co-workers know they are doing a good job. It subconsciously says they are valued. Statistics show appreciated employees are more productive and engaged. As an added bonus, employee retention is higher too.
While there are many positives, there are a few things to keep in mind before firing off lines full of emoticons.
First of all, know your audience. You don’t want to come off as unprofessional to a perspective new client or supervisor.
Secondly, there is such a thing as too much of a good thing. In the enterprise, emojis should be used to enhance your words – not replace them completely.
Incorporating emojis is a great way to humanize your electronic interactions, increase productivity and improve employee morale in the enterprise. What other advantages have you found? Let us know in the comments!
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