When you think about an extraordinary user experience in technology – whose application do you imagine?
Many consumer applications provide an experience so simple – two thumb clicks and your order is on the way! – that those consumers (your users) expect it in your interfaces and applications, too. When the experience doesn’t deliver, it frustrates them.
For your CRM or e-Commerce to be successful, it has to measure up to those expectations. As Senior Vice President of Digital Experience Pete Lagana shows in this video, a quicker, lighter, and usability-tested SAP CRM can be a reality, if you involve the users every step of the way. Watch the video below for more, or click this link to view the video for making great SAP user experience a reality.
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