During the recent SAPInsider CRM2012 conference, Senior Vice President Pete Lagana presented a session to a packed house on driving adoption of SAP CRM by providing extraordinary user experience.
One important point he made is that any CRM user interface project must be iterative – it must be focused on continuous improvement, because that’s what users expect. No company can expect their CRM to be “one-size-fits-all.”
You can see more of the session on YouTube below, or click the following link to view the video for more on iterative SAP UI Projects.
SAP UI Projects Must Be Iterative
March 29, 2012
During the recent SAPInsider CRM2012 conference, Senior Vice President Pete Lagana presented a session to a packed house on driving adoption of SAP CRM by providing extraordinary user experience.
One important point he made is that any CRM user interface project must be iterative – it must be focused on continuous improvement, because that’s what users expect. No company can expect their CRM to be “one-size-fits-all.”
You can see more of the session on YouTube below, or click the following link to view the video for more on iterative SAP UI Projects.
[youtube http://www.youtube.com/watch?v=9Pgysf61hLQ&w=560&h=315]